Orders:
1. How do I place an order on AR Premium Clothing?
To place an order, simply browse our website, select the products you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to provide your shipping and payment information.
2. Can I make changes to my order after it's been placed?
Once your order is confirmed, it may not be possible to make changes. Please contact our customer support immediately for assistance.
3. How can I track the status of my order?
You can track your order by logging into your account on our website or by using the tracking information provided in the shipping confirmation email.
4. Can I cancel my order?
Orders can be canceled within a specified time frame after placing the order. Please refer to our Return and Refund Policy for details.
Shipping & Returns:
1. What are your shipping options and delivery times?
We offer multiple shipping options, including standard and express delivery. Delivery times vary based on your location and the shipping option you choose. You can find estimated delivery times during checkout.
2. What is your return policy?
Our return policy allows for returns within a specific time frame, provided the product is unused, in its original packaging, and meets our eligibility criteria. Please review our Returns & Refund Policy for detailed information.
3. How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support for a Return Authorization (RA) number and follow the instructions provided.
Payment:
1. What payment methods do you accept?
We accept various payment methods, including credit cards, wallets, UPI, debit cards, and online payment services. You can see the available payment options during the checkout process.
2. Is my payment information secure?
Yes, we take your payment security seriously. We use industry-standard encryption and security measures to protect your payment information.
3. Can I save my payment information for future orders?
For your security, we do not store your payment information. You will need to enter payment details for each order.
4. Do you offer any discounts or promotions?
We periodically offer discounts and promotions. Please check our website or subscribe to our newsletter to stay updated on our latest offers.
If you have specific questions not covered in these FAQs, feel free to reach out to our customer support for further assistance.